How inquiry information is handled.

Website inquiry notice · Updated August 2, 2026

1. Current inquiry processing

When you submit the website inquiry form, the information is sent to the Canton Auto Export website server and stored in the website inquiry database so that the request can be reviewed and answered. Operational notifications may also be sent to the dedicated business inbox and an internal alert channel. A successful form submission does not mean that the request is qualified, quoted or accepted.

2. Information collected

The website may collect the name or company, email address, WhatsApp or phone number, destination country and vehicle requirements, plus any optional quantity or notes that a visitor chooses to provide.

3. Purpose

Inquiry information may be used to review a vehicle request, clarify requirements, coordinate sourcing or quotation questions, respond to the sender and maintain necessary business records.

4. Attribution, browser storage and abuse prevention

The inquiry record may include the first landing-page path, advertising attribution values supplied in the page URL, a browser user-agent string and a pseudonymous hash derived from the network address. Session storage preserves only those attribution values and a successful inquiry event reference while the browser session continues; it does not store the form's name, email, phone or message fields. If an approved analytics or advertising container is enabled, non-content events such as a CTA identifier, page path, inquiry type and successful event reference may be measured. These fields support source attribution, duplicate handling, service security and rate limiting. The website does not store the raw network address in the inquiry table.

5. Sharing and retention

Inquiry information may be handled by the dedicated Guangzhou Automobile Export (Baiyun) Base back-office personnel responsible for reviewing and coordinating the case. If a case proceeds, information may also be shared with the named vehicle, inspection, contracting, export or logistics providers only when necessary to quote or perform the requested work. Records should be retained only for an appropriate business or legal period and access should be limited to authorized personnel.

6. Your choices

Do not submit passwords, payment-card information or unnecessary identity documents through the website. You may request access, correction or deletion of inquiry information, subject to applicable legal obligations.

7. Contact

Privacy and support questions can be sent to support@cantonautoexport.com or raised by phone at +8618816816018.